These are the digital trends
These are the digital trends
UX copywriting
User experience or user experience (UX) applies to both web design and the content with which you upholster the website. We cannot emphasize it enough: keep it as simple as possible for your user. With this, you respect not only the time of your visitor but also of yourself. The better they find the necessary information, the faster they get to the point, namely: proceed to conversion. More specifically, the content that you post on your website is becoming increasingly important. Writing for the web is about much more than using the right keywords. It is also about addressing your target group. Visitors expect more than some professional jargon and are definitely not waiting for an almost narcissistic presentation of your company. Your web texts must be immediately clear with which you can help the visitor.
Chatbots increase customer satisfaction
Chatbots or 'artificial conversation partners' are increasingly taking over customer support or other business communication. Chatbots are actually available 24/24 and 7/7 and respond quickly. They often know the entire order history of the user and thanks to Artificial Intelligence (AI) they offer ready-made answers. This naturally ensures high customer satisfaction and the response rate on, for example, Facebook and other social media are also positively influenced. The use of chatbots will be applied much more often. Are you ready for this?
Graphic design: deep flat is the new flat
Flat design is a design style that is characterized by its simplicity. It is a minimalistic way of designing, with little depth. The design style has dominated the graphic world for 5 years, but this is gradually changing. That change has again to do with user-friendliness. By adding depth, users quickly get the feeling that interaction is possible. You can add that so-called depth by adding shadow to your CTA or by playing with the light position and reflection.
SEO: keywords versus context
Google still looks at how your keywords are processed in your website, but more importance is attached to the way that happens. Nowadays there is an overload of online information, which makes the quality of your content (and therefore your keywords) more important. The context or story surrounding your content is therefore very crucial for search engines. It says how relevant your website is. Google attaches great importance to this because it also wants to give its users the best possible result. When writing a text for the web, it is important that you always keep your visitors in mind. You write for them and therefore it must be relevant and valuable. Also, synonyms and related words around that keyword are important. So focus on context-related keywords when creating your content.
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